Content & entertainment
AirPano journeys and selected entertainment give guests worlds to explore
Contacts VIAVR / The hotel entertainment ecosystem
Extraordinary worlds for guests. New opportunities for hotels. One connected VR ecosystem.
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Category-grade hospitality VR
Turn in-room time into experiences via VR franchise, VR concierge and an in-room media channel
The VIAVR ecosystem
The headset is where the guest enters. Content, hotel services, daily operations and the commercial model give the experience its place in the hotel
AirPano journeys and selected entertainment give guests worlds to explore
Immersive introductions bring spa, dining and local experiences into view
Equipment, content updates, staff routines and support connect the experience to daily hotel life
Distinct commercial models connect guest spending, hotel income and the operator’s role
Explore the ecosystem by role
For the guest
A quiet moment in the room can become a journey, an evening of entertainment or a first look at something the hotel offers
For the hotel
VIAVR links the appeal of immersive content with the property’s offer and the people who deliver its service
For the operator
The operator brings equipment, content and delivery together, with a local model that can develop across a supported hotel network
Content selection, service scope and commercial terms are defined for each deployment
Why VR

Today hotels are judged by experience and emotion VIAVR creates in-room stories guests remember and share
“Wow” momentshared because it impressed
In-room timehigher satisfaction and retention
Differentiationexperience-led positioning
Turnkeystandardized hotel-adapted product
Ops-readyworkflow, training and support
Controlcontent, analytics and updates
VIAVR in the room
The door closes, the suitcase is down and the guest has a little time of their own. VIAVR brings immersive journeys, entertainment and hotel discovery into that moment, through a headset and a service built around the stay

The headset gives an ordinary room a new dimension. A guest can explore a destination or choose entertainment without leaving their own space. For the hotel, this creates another reason to enjoy time on the property, alongside the familiar comforts of the room
AirPano’s cinematic 360° journeys bring remarkable landscapes and cities into the experience. Curated content gives the offer its character: a first encounter with somewhere extraordinary, an evening’s entertainment or a fresh discovery on a return stay. Selection follows the property’s audience, languages and content rights
VR concierge introduces the experiences already around the guest: the spa downstairs, a restaurant worth an evening or an excursion beyond the property. Immersive previews connect the appeal of an experience with a practical enquiry or booking through the hotel’s chosen route
VIAVR brings devices, content, management and hotel workflows together. Placement, the invitation to try, staff guidance and the commercial offer all belong to the same experience. The headset is what the guest sees; the operating model is what gives it a place in the hotel
Equipment, content rights, payment routes and support scope are specified for each deployment
The guest journey
A good host understands the difference between arriving and being ready to explore. VIAVR follows the guest’s rhythm, from a first moment of curiosity to an experience chosen on their own terms
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The meetings are finished. Dinner is still an hour away. The afternoon has no fixed plans. These are moments when an experience in the room has a natural place. The invitation remains there for the guest to discover when it suits them
A clear introduction explains the experience, its duration and what is included. Staff guidance gives first-time users somewhere to turn with questions. Instructions for the selected device and content explain how to begin, pause or finish, with participation always the guest’s choice
Some guests want to travel somewhere new; others want entertainment or a closer look at the hotel’s own experiences. A focused selection makes those different intentions visible. The experience gains meaning from why the guest chooses it, as well as what they see
A remarkable landscape can become a conversation over dinner. A spa preview can prompt a question or a reservation. VIAVR connects the private moment in the room with the wider stay, leaving space for the guest to decide what comes next
Platform
A pragmatic architecture: device + content + hotel workflow + analytics. Built for deployment and daily hotel operations
A ready-to-deploy product for hotels, hotel groups and travel-tech investors built for predictable rollout

Interactive routes for spa, dining and excursions that lead to natural booking decisions

An in-room media channel delivered through VR where attention is voluntary, immersive and measurable
Property, portfolio and region
The guest buys an experience; the hotel and operator build the service around it. VIAVR connects those perspectives through distinct commercial models and an approach that can develop across properties and markets
Content
The “wow” comes from what guests see and feel. We design the library for hospitality pacing
AirPano previews
Discover extraordinary landscapes and cities through AirPano’s 360° journeys in a VR headset
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The final content selection and usage rights are agreed for each deployment
Offer a moment of discovery and relaxation within the rhythm of the stay
Connect the immersive experience with dining, wellness and the hotel’s own offers
Let the experience open a conversation about local excursions, movement and shared moments
We only present content that is used under appropriate licenses and hospitality permissions. For a written confirmation pack for your hotel, contact us by email
EmailVIAVR Global · International development
VR in Hotels brings devices, content and hotel workflows together as one service. The opportunity is to develop a repeatable hospitality operation, from a focused pilot to partnerships across properties and markets
For investors and strategic partners
Discuss market priorities, the deployment approach, responsibilities and commercial terms. A shared product and operating method provide the basis for hotel and regional partnerships
Discuss a partnershipFor hotels and hotel groups
Start with the right room categories, content and staff workflow. Use the pilot to understand guest demand and daily operations before extending the service
Request a pilotA focused hotel pilot
A repeatable operating model
Development with regional partners
Rollout
Designed to start in one hotel and scale across groups and regions
Define objectives, content mix and a workflow your staff runs daily
Use real guest behavior and operational feedback to refine the library and flows
Roll out across room categories, hotels and partner networks

Behind every experience
A headset is the beginning. Curated content, prepared devices, a confident hotel team and an operator connect the experience to everyday hotel life.

The operation behind the experience
The guest encounters one experience. The hotel works with a service that connects equipment, content, staff workflows and management. This is where an engaging moment becomes part of everyday hospitality
Charging, condition checks and preparation between users give the device its daily rhythm. A clear place for storage and a defined response to equipment needing attention keep the practical work visible. The routine connects the experience with the people already looking after the property
Hotel onboarding turns the product into something the team can explain. A concise introduction, familiar first-use guidance and a clear support contact give colleagues a common starting point. The service remains rooted in the actual room, the available content and the guest questions staff encounter
The hotel’s relationship with its guests sits alongside the operator’s role in the VR service. Remote management, content updates and local workflows form one operating model. Responsibilities for technical issues, maintenance and replacement are defined around the deployment, so each team knows where its work begins
A hotel’s offer changes with its audience, season and services. Content management keeps the selection connected to that commercial reality. Hotel previews reflect bookable experiences; licensed journeys give the library breadth. Partner media, where included, has its own approved context within the guest experience
VIAVR / USD
Explore the original operating model by changing its assumptions. The outputs show gross service turnover and the hotel’s share before expenses, not profit or an investment return
Illustrative scenario, not a forecast or a guarantee. Costs, taxes and the operator’s commercial terms are not included
Baseline: 2 sessions per equipped room per month at 70% occupancy and 90% participation, assuming a headset in each selected room. The model scales sessions in proportion to both percentages. Hotel share: 20% of turnover
Discuss the assumptionsFrom the first hotel to the next
VIAVR’s deployment approach moves from a focused pilot to refinement and expansion. Guest behaviour and the hotel team’s experience give each next step a practical foundation
The first deployment brings a defined group of rooms, a content selection and a commercial model into daily use. Staff preparation and support sit alongside the guest offer from the start. This creates a concrete setting in which to understand demand, the service routine and the economics
Paid sessions, completed service bookings and sponsored activity answer different business questions. Revenue matters alongside staff time, equipment availability and relevant costs. For concierge, the question includes which purchases are additional. Comparable guest groups, where practical, help distinguish interest in the content from a change in buying behaviour
The findings shape the next content selection, the operating routine and the case for expansion. Room categories, occupancy, guest mix and seasonality provide the context for each property. A repeatable approach carries useful learning forward while keeping the individual hotel at the centre
Ideas from VIAVR
Bring an extraordinary journey into the time a guest already spends in the hotel.
Read the VIAVR perspective02Let guests experience the appeal of the spa, restaurant or excursion before their next decision.
Read the VIAVR perspective03Grow the operating method alongside the devices, content and hotel relationships.
Read the VIAVR perspectiveVIAVR
Short answers. Real-world deployment context
VIAVR connects immersive content and devices with the practical work of delivering a guest service. Its hotel-service, technology and international partnership directions are presented on separate websites. This website focuses on the international hospitality model. References, experience and commercial arrangements should be understood within the scope of the direction and project concerned
The three websites present distinct directions within VIAVR
VR entertainment, VR concierge and commercial partnerships for hotels and regional operators
In-room entertainment and the discovery of hotel and partner offers
VR devices and the software and content platform for corporate projects, supply and integration in Russia and the EAEU
These are distinct scopes, not a statement that one company supplies every service. The responsible parties, available offer and terms are identified for each project
VIAVR is a hospitality-first platform that combines content, devices, workflows and monetization into a single deployment model. It is designed for daily hotel operations and predictable rollout rather than experimental or one-off installations
Hotels typically start with a focused pilot to validate guest behavior, staff workflows and content performance. Insights from real usage are then used to refine the experience before scaling across room categories, properties or regional networks
The selected content rights, territory, service responsibilities and any handling of guest data belong in the terms for the particular deployment. The parties need to identify what information is required, who is responsible for it and what guests are told. The public website’s privacy information describes browsing and contact channels; it does not certify every hotel deployment or replace its specific documentation
Practical questions
A strong guest proposition rests on a clear commercial and operating foundation. Here is how the main questions fit together
Paid VR sessions are one model. A room category or stay package could also include an experience, with the guest entitlement and payment to the operator defined in that arrangement. The right structure depends on the hotel’s commercial purpose
The concierge journey connects the experience to an enquiry or booking through the route selected for the property. A connection to a particular hotel system requires its own technical scope and approval; it is not assumed
Equipment ownership, funding, preparation, maintenance and replacement sit within the commercial and operating agreement. That division gives the hotel team a clear support route and a procedure for equipment that is temporarily unavailable
Suitability depends on the person, device and content. Relevant guidance and the freedom to decline or stop are part of a considerate introduction. The hotel team has a defined way to explain the offer and address questions
The starting point is the information needed to deliver, charge for and support the service. Purpose, access and retention are defined for the deployment, with clear guest explanations. Useful reporting and respect for the private setting belong in the same design
With the property, its guests and the opportunity you see. Location, room categories and the intended experience give the conversation substance. VIAVR works around the needs of a hotel, a group or a regional operator, with scope and terms specific to the project
A growing network of hotels and hospitality groups across multiple markets